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We all have questions, hopefully our answers below will help...
Please choose your questions from the categories below....
Seven Senses Program
What should my child wear?
We recommend wearing clothes suitable for the weather and outdoor play. If you don’t want it to get dirty or stained, we really suggest it stays at home! Some weeks the children get very messy, others not so much. It really depends on individual interests. But best not to bring your best whites…
What should I bring?
That’s a great question! It depends on your child and the class they are attending. But in general, a spare change of clothes, towel, hat, sunscreen, water bottle, etc. If it’s raining, umbrella’s, raincoats and gumboots do not go astray. Finally, you are always welcome to stop and eat. So do not hesitate to bring snacks or a packed lunch. We have plenty of space and often enjoy meals together.
It's raining! What happens now?
We join the ducks and play in the rain! Curious Me operate in all kinds of safe weather conditions, including rain. We understand some of our families travel quite a distance, safety always comes first! If you don’t feel comfortable driving the distance, just get in contact and we will arrange something suitable.
Are you allergy free?
No, we are not. If you have a child with an allergy, please get in contact and let’s have a chat. We will always do our best to accommodate children and their specific needs. However, we do play with a lot of food based products.
I'm going to miss a class, can I make it up?
Yes! Of course you can. Have I told you we are mums and dads too? Sometimes other commitments get in the way, that’s okay. We offer two makeup sessions throughout the term. We just ask to be told ahead of time. You have two options, you can just for a double session or attend any other class during the week.
My child has special needs, can you help?
We would love to chat with you, because we would genuinely love to help! We have had many children with different needs enter our space. Countless occupational therapists, play therapist, teachers, special needs teachers, early educators and other disciplines have praised our work. But please know, this is not our specialty or area of expertise. That being said, we pride ourselves on providing a safe place for parents and their children. We do our best to accomodate for every child, because every child deserves to play!
I want to trial first, is that okay?
Of course. For various reasons you may want to trial our program before committing. Please contact our page and have a chat regarding your personal circumstances. We will arrange a time suitable to your family and obligation free trial.
Where do I park?
When are enrolments open?
Enrolments open to the public in Week 7 of each Term. Keep an eye on social media to stay up to date with the latest information.
I've only just discovered you, can I join mid-term?
We take enrolments all throughout the term, provided their is space available.
What are my payment options?
For term enrolment we have several options available, including online checkout, onsite square pay and invoicing (with 30 days to make payment).
I want to play, but cannot commit! Do you offer casual?
No sorry, we do not offer casual sessions. However, we do our best to make things work for each family. In special circumstances, we will issue a “5 Class Pass”.
What should I bring?
How do I make payment?
Please NO CASH. Payment can be made via our website or square pay.
Do I need to book or can I just show up?
Yes – You need to book. All of our classes and events have limited spaces. This is so all children can enjoy the experiences provided without being over crowded.
When is the next event on?
Keep a close eye on our social media pages for special events. On most occasions, we run a couple throughout the school holidays and randomly host Saturday events during the term.
Can I book a private event?
Yes! Please do. We have several options for private events and have catered for play parties, vacation care and disability services. We can come to you, or you can come to us. Get in touch with your requirements and we will explore options further. Have a restricted budget? That’s fine! We are sure that we can find something to accommodate and still exceed your expectations.
Where are you located?
Can I just drop off my kids and run?
Nope. You cannot leave your children. We are not a child care or family day care facility. Rather, we are considered children entertainment services. While attending Curious Me, your children remain in your care and are your responsibility.
What qualifications do you hold?
Are you insured?
Absolutely. If you would like a copy of our certificate of currency, please just ask.
Can I take photos or videos?
Yes of course, in fact we love it when you share and tag on social media.
Will I receive the CCS?
Nope, you will not receive any child care subsidy. We are not a child care or family day care facility. Instead, we are classified as a ‘child’s entertainment service’.
37-51 Pineview Rd,
Here we cover our:
Terms & Conditions
Product & Services
Conditions of Entry
Price & Payment
Dispute Resolution Process
Return, Refund & Exchange Policy
Limitation of Liability